The Hot Tub Factory located at 1601 Lakeland Ave Bohemia is New York’s leading retailer for hot tubs – Great Neck, specializing in Jacuzzi Brand hot tubs.
We have been around since 2005 and in 2007 Mike and Norm became owners and have done everything they could to turn our company into what it is today. They have great pride in where The Hot Tub Factory stands.
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The main goal they put forth with this company is making sure you as a customer and hot tub owner are educated and well taken care of before during and after the purchase. Unlike the leading competitors, we are not looking to just make another sale.
We would rather have positive feedback which is why our reputation and the recommendations triumph over the one sale.
Although we are seemingly doing very well based on our reviews. Check them out under the drop tap for “about us”. We love the feedback and if anything seems to be wrong or one of our customers is not satisfied we are here to come up with a solution for that problem.
With that being said we are also one of the only retailers to offer what we call our “permission to RELAX” guarantee. This promises not just money back, but one free move within the year of the delivery and sets up a date, and also an exchange within the first 6 months of ownership. For more information regarding our guarantee, you can view that as well on our website. Again, If you prefer to speak to someone directly simply call us and talk to one of our professional and educated team members at 631-HOT-TUBS.
The resources are endless with the pros of owning a hot tub (Especially the ones from us). We will never try to sell you a cheaply made hot tub that will break the bank for you in the long run. Take into consideration the long-term benefits of owning a higher quality hot tub with just a bit more money towards it. We do not cut corners on anything we offer in our showroom.
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The hot tubs we show are designed with the idea in mind for their owners to save on energy during year-round use. We use a specific sort of foam as the insulation that will help tap the comfortable temperature of the water that fits your needs. Because of this you can shut off the hot tub and the temperature will drop 1 degree per day as opposed to dropping quickly in a couple of hours.
Maintenance is not as difficult as it seems either. We offer what we like to call the “SpaClean” program. With this program, we will set you up with automatic delivery of Spa Chemicals, Filters, Mineral cartridges, UV bulbs, and Spa Marble Treatment. We also provide our services should your hot tub require it. We never outsource which means we have our techs and company van to come to your home and repair or service your hot tub. You can visit our webpage at any time to request a service call.
Call us today and talk to one of our amazing staff members to set up a tour of our showroom! Or visit us on like and request an appointment. We will get back to you promptly!
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