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    Hear From Our Happy Customers

    Testimonials

    El Mick
    El Mick
    April 10, 2024
    Wonderful experience with Rich, a knowledgeable and patient salesperson.
    K N
    K N
    April 10, 2024
    Really great people to work with! Easy, friendly and quick service.
    Rory Giammarco
    Rory Giammarco
    April 6, 2024
    Rich was bada bing wonderful
    Karl Ekstrom
    Karl Ekstrom
    April 5, 2024
    We saw Rich at the Hot Tub Factory. His wealth of knowledge and expertise was much appreciated when walking us through our purchase. Will definitely use him for all our future hot tub needs.
    Francis Maringer
    Francis Maringer
    April 3, 2024
    We ordered a replacement cover for our Jacuzzi hot tub. We did everything over the phone and internet. The technician came replaced the cover was very pleasant. And everything went smoothly. We purchased our Jacuzzi hot from the Hot tub factory nine years ago and have never had an issue. Replacing the cover was the first time we had service. We love our hot tub.
    amanda borella
    amanda borella
    March 29, 2024
    We just got done buying our new beautiful tub! We dealt with David. I normally don't post reviews, but felt he went the extra mile to make us have a great experience. Not sleazy salesman type, nice guy, spoke intelligently and easy to understand. No fluff, no nonsense. Really appreciated the approach. Would highly recommend anyone looking for high quality tub to go to this location and deal with David!
    Hannah Williams
    Hannah Williams
    March 29, 2024
    My family and I came in looking for a hot tub, and David assisted us and was great from start to finish! He was personable, transparent, thorough, and helped us to find the right tub that fit our needs. Would definitely refer him and the Hot Tub Factory to anyone looking for a good quality hot tub :)
    Andy Dominey
    Andy Dominey
    March 29, 2024
    Excellent service and super friendly staff!
    Sami Pervaiz
    Sami Pervaiz
    March 29, 2024
    Everyone is very helpful and knowledgeable, great experience working with them. Highly recommend.

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