About Us

Our mission is to honor God and help you enjoy life. And that begins and ends with how we treat you.

We have been friends and business partners since the late 1900s (1999 to be exact…), and have a real passion for hot tubs. We truly believe we are helping people improve their health & lifestyle when they buy a hot tub from us. We’ve seen customers who have reduced &/or eliminated their pain medication, can sleep better, are spending more time with their families, and have many other benefits.

At The Hot Tub Factory, our business is all about honesty & integrity. We’re not interested in just selling you a hot tub. We’re more interested in educating you about your upcoming purchase and making sure you make the right decision for yourself and your family. When you buy from us, you can be sure you will have a lifetime of enjoyment with no hassles, no stress, and no worries. And you’ll be proud to send all of your friends and family to us.

Now that’s better than just selling you a hot tub, don’t you think?

The Hot Tub Factory was founded in 2005, and we acquired it in 2007. In these short years, we’ve grown the company to become the leading hot tub retailer in New York, specializing in Jacuzzi Brand Hot Tubs.

We hope you’ll come to see us soon.

– Norm & Mike