Who are we?

Norm and Mike
Norm and Mike

We have been friends and business partners since the late 1900’s (1999 to be exact…), and have a real passion for hot tubs. We truly believe we are helping people improve their health & lifestyle when they buy a hot tub from us. We’ve seen customers who have reduced &/or eliminated their pain medication, are able to sleep better, are spending more time with their families, and many other benefits.

At The Hot Tub Factory, our business is all about honesty & integrity. We’re not interested in just selling you a hot tub. We’re more interested in educating you about your upcoming purchase and making sure you make the right decision for you and your family. When you buy from us, you can be sure you will have a lifetime of enjoyment with no hassles, no stress, and no worries. And you’ll be proud to send all of your friends and family to us.

Now that’s better than just selling you a hot tub, don’t you think?

The Hot Tub Factory was founded in 2005, and we acquired it in 2007. In these short years, we’ve grown the company to become the leading hot tub retailer in New York, specializing in Jacuzzi Brand Hot Tubs.

We hope you’ll come see us soon.

Relax and Be Healthy!

Norm & Mike

Mission Statement

Our mission is for everyone to Relax & Be Healthy. We want every person that comes in contact with The Hot Tub Factory to be blown away by our professionalism, caring attitude & integrity. We strive to honor God in all that we do.