Hot Tub Questions








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Where Should I Put My New Hot Tub?

It’s a good idea to try out different locations before deciding on a spot. Take a chair around with you and sit down in several areas that you might be considering. You might notice things that didn’t occur to you before, like noise, obstructed views, or a clear view from the neighbor’s kitchen window. Don’t forget to check out the view above! Can you see the stars? Are you looking at the trees?

We highly encourage you to keep it close to your house. It may look beautiful in the summer if it’s out by your pool, but what’s going to happen in the middle of January when it’s 22 degrees out? You’ll probably end up not using it, and that’s the best time of year!

If you plan to place it on a deck, be sure that the deck can support the weight of the filled tub. Wherever you decide to put it, be sure that you’ve measured in advance, and that it will actually FIT. When your hot tub is delivered, you need to have the area prepared and ready.

If you plan to put your tub inside, you’ll need to place it in a room or other area with adequate ventilation, and preferably a tile floor. No matter how hard you try to keep the water in the tub, some is bound to get splashed out, or dripped across the floor after exiting the tub. Keep in mind that humidity can be an issue also.

Can I Install It Myself?

For starters, there’s nothing to “install”. Your hot tub will be professionally delivered by our professional delivery team, and placed exactly where you want it. This is a job for professionals, and you don’t want your buddies playing “moving-guys” with your several-thousand-dollar investment. We have special trailers and equipment specifically designed to move hot tubs. Most models will require a dedicated 220v circuit. Any licensed electrician can easily do this for you if you don’t know how to do it yourself. Once this is done, all you’ll need to do is stick a hose in the tub and hit the “on” button! Check out the video above to see how a tub is delivered.

Will I Need A Plumber?

Since the tub is a stand-alone, self contained unit, the plumbing is contained inside the tub, and no additional plumbing is needed. The piping, ozone system, filter, motors, and heater are all hidden away from view, yet should be easily accessible.

How Much Will It Cost Me To Run?

Here’s where a little extra research and a little extra money at the onset can pay off. There are many lesser quality tubs on the market that will easily cost over $100/month to run. However, our tubs are among the most energy efficient in the world. This is due to many factors:

  • Full foam insulation, just like a commercial freezer.
  • High quality covers that seal tightly around the edges, and have heat seals around the edges and at the seam.
  • Expertly-engineered plumbing that allows for smaller motors, which draw less energy, yet pump almost twice the volume (gallons per minute) than most of the competitors. After all, when you’re sitting in the tub, what you’re feeling on your back is not horsepower, but water volume, or gallons per minute.
  • 84% of the heat generated by the pumps is transferred into the water, giving you free heat.
  • In the middle of winter, if you shut the power off, our tubs will only lose 1 degree per day. Now that’s insulation!!

Because of these quality features, your hot tub will only cost about $25 – $30/month. We guarantee you’re spending more than that on coffee!

WHAT MAKES A $10,000 TUB BETTER THAN THE $2995 TUB AT COSTCO OR HOME DEPOT?

This goes back to the old joke “Honey, I stopped off at the store to get a box of nails, and look what I got! A hot tub!”

If you’re thinking of buying a hot tub, and they’re selling milk in the next aisle, we would ask you to rethink your game plan a bit.

A hot tub is not a “throw-away” item. It’s not about finding the cheapest price. A hot tub is an investment in your home, and you should be able to enjoy it hassle-free for 20 – 25 years.

When you buy a cheap tub at a big-box retail chain, you’re getting a product that was manufactured specifically for them, and a lot of corners have been cut in the manufacturing process in order to keep the cost down. Specifically, here are some common issues:

  • Very little or no insulation, which leads to huge electric bills.
  • Very poor plumbing connections, which leads to a lot of leaks.
  • Weak cabinet frames, which leads to structural problems.
  • Thin, poorly stretched shells, which leads to cracks.

In addition to these quality issues, who are you going to call when you have an issue? The 16yr old girl at the customer service counter? She may be very nice, but not much of a help with your problems.

Here’s some final thoughts on this issue: First, big-box retailers have already caused several manufacturers to file chapter 11, because they’re trying to sell hot tubs way below where they need to be to be profitable. That leaves thousands of very frustrated customers with no warranty! Second, big-box stores have a 40% rate of return. That speaks for itself. If you’re going to invest in a hot tub, come to a professional dealer who knows hot tubs.

How Much Time Will It Take To Maintain?

You’ll spend a total of 2.5 minutes per week maintaining your hot tub (give or take the .5). You can click the link below to see our full maintenance instructions, but basically, you’ll just need to toss a small amount of chlorine into the water once per week, and depending on how often you use your tub, you’ll have to toss in a little non-chlorine shock once or twice per week. Then, once per month you’ll simply hose off the filters. That’s it!

See how easy it is to maintain

What If I Don’t Like My Hot Tub After Using It?

We’re glad you asked! We are the only hot tub dealer on Long Island that has a risk-free guarantee. We call it our Permission to Relax Guarantee. When you buy a tub from us, you can return it within 60 days of delivery to your home. Or, if you simply decide you want a different model, you can exchange it within 6 months of delivery.

 

Now isn’t that refreshing? See The Hot Tub Factory Guarantee.

Another Hot Tub Delivery

Customer Testimonials
Don O., Coram
“After falling off a ladder, I just returned to work on full duty. The hot tub has been a Godsend. When I was going to therapy I was sitting in the hot tub for 20 minutes prior, and the therapists all said that was probably the best thing I could have done, plus it made the injuries feel a lot better faster.”
– Larry S., Holbrook
“In all, a very good investment and my wife enjoys the quiet time we spend together, late at night, under a clear, starry sky!”
Paula S., Farmingdale
“Since I purchased our Clearwater hot tub, I feel like I’m on vacation in my own backyard. Even in the cold weather, it’s a delight to step into pure bliss, an instant “ahhhhh” feeling and a total body water massage setting me up for a great night’s sleep.”
Cindy R., Woodbury
“Surprising my husband with our Dimension One hot tub from The Hot Tub Factory for our 25th wedding anniversary was possibly the “best gift I could ever have received”, he said. It was an investment well worth it. We’ve had a lot of fun drinking wine late at night with nobody around and have had a blast with our friends on the coldest of days and the most beautiful summer nights.”
Eric & Fara M., Holbrook
“We were looking at the cheap tubs at Costco but heard many bad things about them; such as bad energy efficiency and subpar quality. I guess you get what you pay for! Spending the little extra on a quality D1 tub was worth every penny.”
Kevin E., Roslyn
“Your product is great as was the price and the service. I strongly recommend The Hot Tub Factory.”
Dennis F., Fire Island
“We’ve had the hot tub for several years now at our vacation house and it works perfectly, we use it several times a week in the summer and drain and winterize it during the off season when we’re not there. Great product!”
Joe & Marianne A., Medford
“Your friendly service and advice whenever I come in for supplies made this purchase one of the best investments I have ever made.”
Cindy R., Woodbury
“I found The Hot Tub Factory practically by accident and never regretted it. Norm and Mike are knowledgeable and well trained by the vendors they represent. I was taught all I needed to know and still, one year later, will call with questions when I’m not sure what to do. Susan is always patient with me. Get your own tub, the water is beautiful!”
Rob & Lauren H., Islip
“We love the hot tub all year long. We are just beginning to invite friends over and I am sure in time we will be recommending a handful of new customers in your direction. We have also enjoyed The Hot Tub Factory before and after the purchase. This means a great deal to customers like us.”
David P., Middle Island
“I go in it almost every night & it really makes my back muscles feel great. I had back surgery & I feel the hot tub really helped with my recovery. I also wanted to thank you guys again. I had an issue with my pump & when I contacted you guys someone was here the next day & resolved the issue.”
Paul & Margaret K., Seaford
We use our hot tub 3-4 times a week. We love the way it calms and de-stresses after a long day at work. We did our homework before choosing the Dimension One Amore Bay. We have and would recommend it to anyone looking for a spa that gives you instant relaxation.”
Rich & Pam C., Medford
“Your knowledge about Dimension One Spas and how they differ from other brands was incredible. You answered all of my questions (and I had a lot of them!), and understood what I was looking for in a hot tub. After all of my research, it’s easy to understand that all hot tubs are NOT created equal.”
John & Theresa D., Oakdale
“Norm & Mike…….sorry we would have emailed you sooner but we just got out of the tub. We are going in every night and we are staying in for hours and loving every minute!!!!!!!!!!”
Paul & Margaret K., Seaford
“The jets are perfectly placed to work each part of your body from head to toe. The pressure controls let you choose your best comfort zone. But really, the true test is after you have been in this spa you sleep like a baby! If you have a chill in your bones after being out in the cold NY air -get in your amore bay -your chill is gone!”
Christiane M., E. Northport
“Thank you for a great hot tub. We love it and use it 2 or 3 times a week, usually after work in the evening. Its great relaxing together and we have arranged it in our greenhouse where we can feel like we’re outside while protected and private. The maintenance is very easy.”
Paula S., Farmingdale
“Since I purchased our Clearwater hot tub, I feel like I’m on vacation in my own backyard. Even in the cold weather, it’s a delight to step into pure bliss, an instant “ahhhhh” feeling and a total body water massage setting me up for a great night’s sleep.”
Paul & Margaret K., Seaford
“Price and energy efficiency were concerns to us. But that really is not a factor. My LIPA is only about $40 more a month!”
Paul & Margaret K., Seaford
“Price and energy efficiency were concerns to us. But that really is not a factor. My LIPA is only about $40 more a month!”
John & Jennifer S., Patchogue
“We are really looking forward to the winter because we find we enjoy it most in the cold, especially in the snow. We have started a new tradition on New Years Day: we have no company, plenty of champagne, food and music and we spend the day in the bubbles.”
Larry S., Holbrook
“I use my Jacuzzi Hot Tub at least twice daily. I have severe leg and back issues and I receive some very real relief. If I use the tub before bed time, I can get a great night’s sleep.”
Eric & Fara M., Holbrook
We use our hot tub about 5 times per week. When I am in it, I feel like I am on vacation!! It is the best feeling to be in 104 degree water when it is 30 degrees outside. It is much cheaper than a pool, and you can use it year round; so it is a no-brainer to choose this over a pool. Perhaps in the future I can upgrade to a swim spa.”
Rich & Pam C., Medford
“I just wanted to thank you for the fantastic experience during my Dimension One purchase. I am one of those people that do my due diligence when making an important purchase. In comparing my visits to many hot tub stores on Long Island, The Hot Tub Factory was, by far, the best!”
John & Jennifer S., Patchogue
“We wanted to make sure we would get the best value for our money with the longest life span. We looked at hot tubs with TV’s, speakers, waterfalls, mermaids painted on the floor and every other thing you could imagine. We looked at every price range including internet based companies that were a quarter of the price of what we inevitably spent. After going to every hot tub store within fifty miles we decided on a Dimension One hot tub. Everything that was told to us was true!”
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